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WATER/SEWER BILL AUDIT

Revenue Source Group is an undeniable leader in the area of water and sewer audits. Over the years, we have developed Error Detection Software that enables us to better identify water and sewer billing errors, mistakes, and overcharges. Depending on the complexity of the account, we may look for answers to 30 – 40 different specific billing questions for each account.

We will build an individual custom spreadsheet for each of your water/sewer accounts. Each month when we receive the utility bill copies, we update the spreadsheet. A benefit of having us review your utility accounts is we will provide free monitoring whether savings are found or not.

How we approach water/sewer bill audits:

We begin by entering necessary data from the actual bill copy into our spreadsheets. There is important data contained on the actual bill that may not be present on vendor printouts.

Depending on various factors, we may need to inspect the meters.

Depending on various factors, we may need to inspect the facility to understand how the water and sewer is being utilized or distributed and to identify the specific meter configuration.

Process the assembled data through our Error Detection Software to locate billing errors or overcharges.

Perform trend analysis.

Process data to identify ongoing or future savings.

Engage with staff in creative brainstorming session to possibly identify additional savings.

Make written presentation of recommendations for water and sewer credits, refunds, rate enhancements, or other savings.

Implement client approved recommendations with the utility provider.

Monitor and follow up to ensure all savings are actually identified on the utility bill.

Monitor billings on a monthly basis to flag any changes or anomalies.

Please review our Case Studies for examples on specific water and sewer bill savings and refunds.

To learn more about how we can help increase your bottom line, contact Mark Parten online today!